Data deletion

1. How to request it

Send an email to hola@keejdigital.com with the suggested subject "Data deletion request" and include:

• Your name.
• How you contacted us (email, WhatsApp, Facebook, Instagram, or Messenger).
• The detail that lets us find you: your email address, phone number, or profile name.
• Whether you want all of your data deleted or only some of it.

If you write from a different address or number than the one you used with us, we may ask for additional information to confirm the request is yours.

2. Response time

We acknowledge your request within 5 business days. We resolve it within 20 business days of receiving it complete, and we let you know through the same channel when the data has been deleted.

3. What we delete

We delete your contact details, your messages, and your project information from our systems and from the services we use on our behalf.

We only keep data the law requires us to retain, for example tax obligations arising from a contracted service. In that case we will tell you which data and for how long, and we will block it from any other use.

4. Data on Meta platforms

We delete the conversations and data we stored from those channels. Meta keeps its own copy under its policies; you can manage or delete it from your WhatsApp, Facebook, or Instagram account settings.

5. More information

To learn about the rest of your rights, see our privacy notice.